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Alex MorganWhatsAppOpen
Wi-Fi isn’t showing on my phone. Can you help?
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Could we check out a little later tomorrow?
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We have checked out. Thank you for the stay!
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UnassignedToday · 10 September
Wi-Fi isn’t showing on my phone. Can you help?
15:24 · WhatsAppHouse manual · Wi-FiFlat 04 · London
The Wi-Fi network is Flat04-Guest. The router is on the hallway shelf. Here’s the Wi-Fi guide for your apartment.
The Wi-Fi network is Flat04-Guest. The router is on the hallway shelf. Here’s the Wi-Fi guide for your apartment.
15:25 · WhatsApp · Replied in English · Guest’s languageConnected, but still no internet. Here’s the router in the apartment.
Guest attachment · router.jpgProperty · House manualProperty · Router detailsWeb · TP-Link support
Please restart the router shown in your house manual, then reconnect to Flat04-Guest once it is back online.
15:28 · WhatsApp · Replied by AIEnglish · Guest’s languageSend
That worked — I’m back online. Thank you!
15:31 · WhatsApp Maintenance task created · approved by John Doe
I’ve raised this with our maintenance team. I’ll confirm a time once the visit is scheduled.
15:29 · WhatsAppWater is pouring through the ceiling. The apartment is flooding. We’ve stepped outside. Please send someone urgently.
18:40 · AirbnbBase360 AI · Urgent water leakAI replies paused
Assigned to John DoeBy Base360 AI
I’m handling this. Calling the guest and emergency maintenance now.
John Doe Snooze Private note Mark Closed
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ContactTypeParticipantsDurationSentimentDate
Alex MorganOutboundBase360 AI3:12Neutral10 Sep · 15:41Alex Morgan
Guest- Type
- Outbound · WhatsApp
- Date
- 10 Sep 2026 · 15:41
- Participants
- Base360 AI · Alex Morgan
- Duration
- 3 min 12 sec
AI Summary
Base360 AI called Alex to confirm the Wi-Fi maintenance visit. Alex confirmed he would be available.
0:00 / 3:12
Base360 AI
I’m calling to confirm your maintenance visit. Will you be available?
AlexYes, I’ll be here. Thank you.