Review management guide
How to get 5-star reviews on Airbnb and Booking.com
Spot unhappy guests during the stay, fix the problem before checkout, and remove reviews that break Airbnb’s or Booking.com’s rules.
Raouf Yousfi·2 Nov 2026·7 min read
Resources
Guides on running short-term rentals — written from inside an operation that runs on this software every day.
Articles
Host guide
Airbnb Damage Claim: Time Limits, AirCover & Proof
The 14-day and 30-day deadlines, how to file in the Resolution Centre, the evidence AirCover asks for, how disputes go, and how Base360 keeps the before photo, the invoice, who pays and recorded calls ready.
Raouf Yousfi·28 Oct 2026·10 min read
Guest arrival guide
Airbnb check-in instructions: template and examples
A check-in instructions template, three example messages timed to the booking, and what to do when the door code doesn’t work at 2am.
Raouf Yousfi·14 Oct 2026·12 min read
Operations guide
How to manage multiple Airbnb properties
What breaks first when you go from a few Airbnb listings to twenty, and how one system keeps messages, calendars, cleaning, prices and check-in in hand.
Raouf Yousfi·13 Oct 2026·9 min read
Comparison
Guesty alternative: Base360 for growing operators
Five everyday problems with Guesty, each sourced to Guesty’s own pages, and how Base360 handles them: no contract, a private link for cleaners, your own WhatsApp numbers in the inbox, AI dynamic pricing with Claude and a CRM for landlord leads.
Raouf Yousfi·12 Oct 2026·10 min read
Comparison
Hostaway alternative: Base360 for growing operators
Seven everyday problems with Hostaway, each sourced to Hostaway’s own pages, and how Base360 handles them: free switching, a private link for cleaners, repair tasks from guest messages, SMS from your own number and pricing with Claude.
Raouf Yousfi·9 Oct 2026·10 min read
PMS migration guide
Switch PMS in a day: AI agents move hundreds of properties
Our AI agents move your properties, guests and bookings in one day, however many you run, while your listings keep their reviews and bookings.
Raouf Yousfi·8 Oct 2026·8 min read
Comparison
Breezeway alternative: Base360 for growing operators
What changes when cleaning and maintenance run in a second tool next to your PMS, and how Base360 keeps bookings, guest messages and the work they create in one system.
Raouf Yousfi·7 Oct 2026·10 min read
Comparison
Turno alternative: Base360 for growing operators
Where Turno’s cleaning plan falls behind your bookings, and how Base360 plans every clean from the booking itself: checkout times, last-minute bookings, guest counts and repairs.
Raouf Yousfi·6 Oct 2026·9 min read
Landlord leads guide
How to track landlord leads and win more properties
Landlord leads with their own list and pipeline, a same-day task for the right city team, and lost landlords kept in reach, followed through one landlord’s week.
Raouf Yousfi·1 Oct 2026·9 min read
Cleaning guide
How to fix the 6 biggest short-term rental cleaning problems
No-shows, cancellations, locked-out cleaners, late checkouts, extensions and poor cleans: six problems every operator knows, and how Base360 solves each one.
Raouf Yousfi·30 Sep 2026·8 min read
AI pricing guide
How to connect Claude to your PMS and let it update your prices
Base360 provides its own MCP server, so Claude can read your listings, spot the gaps and change the prices you approve, within daily and weekly limits.
Raouf Yousfi·29 Sep 2026·6 min read
AI automation guide
How to build AI agent workflows for short-term rentals
Welcome messages, pre-check-in reminders, no-show checks, early check-in approvals and a voice agent, followed through one demo booking's week.
Raouf Yousfi·28 Sep 2026·7 min read
Product walkthrough
How Base360 runs short-term rentals with AI autopilot
How Base360 runs short-term rentals on AI autopilot, chapter by chapter: AI drafts guest replies, AI agents handle check-ins and cleaning changes, Claude sets prices, with the steps and a tip for each.
Raouf Yousfi·25 Sep 2026·10 min read
Pre-arrival setup guide
How to set up online check-in for short-term rentals
Follow one demo guest's week through the setup: keys, template, ID checks, deposit or damage waiver and upsells, with tips along the way.
Raouf Yousfi·24 Sep 2026·8 min read
Guest communication guide
What a unified inbox for short-term rentals should actually do
A 10-point checklist for STR operators: what the AI should answer on its own, and the moments it should hand to your team.
Raouf Yousfi·23 Sep 2026·10 min read
AI operations guide
AI-powered guest support and operation flow: who does what
What the AI does at each step of a guest issue, from check-in to review, and where your team decides. Followed through one 10pm heating fault in Base360.
Raouf Yousfi·22 Sep 2026·8 min read
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